FAQs
Frequently Asked Questions
Straightforward answers about who we are, what we do, and what we don't.
Boardwalk Services Inc. provides independent travel consultation and general information assistance for international travelers planning a visit to the United States. This includes US travel consultation, travel documentation information, travel preparation guidance, general travel assistance and travel planning information. See our Services page for what each one includes.
No. Boardwalk Services Inc. does not issue visas or ESTA authorizations, and we do not submit applications on your behalf. US visas are issued by the US Department of State through US embassies and consulates, and ESTA authorizations are issued by US Customs and Border Protection.
No. Boardwalk Services Inc. is an independent, privately owned company. We are not affiliated with, endorsed by, or acting on behalf of the US government, the Department of State, USCIS, CBP, DHS, or any embassy or consulate.
No. All visa, ESTA and admission decisions are made solely by US government authorities, and admission is always at the discretion of the CBP officer at the port of entry. We cannot guarantee any visa, ESTA or entry outcome, and we do not provide legal immigration advice.
A US visitor visa is a nonimmigrant visa issued by the Department of State for temporary travel; in general terms, B-1 relates to certain business activities and B-2 to tourism or visiting family. ESTA is an electronic travel authorization for citizens of Visa Waiver Program countries traveling for certain purposes and limited stays. Which one applies depends on your nationality and purpose of travel, so always confirm on the official government websites.
Yes. Our travel preparation guidance covers itinerary planning considerations, accommodation and transport planning tips, and what to expect at arrival and customs in general terms. Any official government application must be completed by you through the relevant government channels.
Always verify current requirements, fees and procedures on official US government websites: the US Department of State, US Customs and Border Protection, the official ESTA website and USCIS.
No. Government application fees, such as visa or ESTA fees, are set and collected by the US government and are paid directly to the relevant authority. They are always separate from any consultation fee charged by Boardwalk Services Inc.
You can email us at cfo@boardwalksvcs.com or send us a message through our contact page.
Boardwalk Services Inc. is based at 74 E. Glenwood Ave Ste 292, Smyrna, DE 19977, United States.
Let's Make Your Travel Planning Easier.
Have questions about preparing for your visit to the United States? Connect with Boardwalk Services Inc. for general travel consultation and information assistance.
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